Customers Bill of Rights

1. CESCO's sales department is the one stop for all your needs: placing orders, technical inquiries, customer service issues, quotations - whatever your requirements are.

2. CESCO will consistently ensure the highest levels of customer service through our policies, business practices, and the professional and courteous treatment of our customers. If you are not completely satisfied in any way, just call us and we will make it right!

3. CESCO management is always available to discuss any issues with you. We openly accept and act on any feedback we receive. Your opinion matters to us.

4. CESCO inquiries will be handled in the same professional manner, regardless of the level of the request. You will always be treated in a polite, courteous, and professional manner. Every call will receive our 100% undivided attention.

5. CESCO will provide you with a level of technical expertise in-house. If the question cannot be answered internally, the appropriate research will be performed to get an answer to your request.

6. CESCO will source the ordinarily hard to find items and components in a reasonable time frame with competitive pricing. If we cannot offer you a competitive price, we will provide the information you will need to order the item directly.

7. CESCO will provide consistent accuracy in quoting, order processing and filling, delivery and invoicing. Expensive transaction costs are virtually eliminated by our commitment to providing you with accurate results.

8. CESCO is available 24 hours a day to enable us to respond to your needs quickly.

9. CESCO accepts all major credit cards, including MasterCard, Visa, American Express, and Discover for your convenience.